Over the past two years, lawsuits against home inspectors because of
unsatisfied customers have reached record levels. According to insurance
carriers, almost 85% of these lawsuits were related to new, less experienced
inspectors.
Professional realtors, as a result of this liability are now sending their
customers to look for their own inspectors through listings such as that of the
yellow pages, in essence leaving their clients to the wolves. Without any guidance or
recommendation.
How can potential customers pick one inspector from
another? Which is an experienced inspector, which is a newer inspector? Many have made it in our industry at the expense of their clients, by perception. Having a great marketing presence is enough unfortunately to pacify most home inspector customers.
Without knowledge of the inspection market, most customers
will choose an inspector based on perception, price, availability or possibly because he or
she is state licensed. They had no way of knowing that the inspector they
choose was grandfathered into licensing because they had completed a 40 hour
home inspection course or just entered the business right before the
grandafathering date.
There is no question, no inspection company or inspector is
shielded from claims. That is just the nature of our service. However, the
probability of such complaints or claims is greatly reduced with every
inspection conducted by an inspector or year in the inspection industry. This
is what makes the master inspector designation so more important for the new
home owners today.
The Master Inspector Network has been set up to help minimize
this risk or choosing a professional home inspector. Only true veterans are allowed to register, and depending on the
qualification, have in excess of 1000 completed fee paid inspections, 3000
hours of verifiable experience, have been in the business for at least three
years to mention a few.
The requirements of both CMI and MBI are different but all
incorporate a higher standard for home inspectors. Take your time and
familiarize yourself with the qualification requirements of each designation.
From a customer perspective, this will offer you peace of mind knowing that
inspectors have met and exceeded the minimum entry level requirements and are
seasoned veterans of the home inspection industry.
A small mistake can cost thousands of dollars. Choose your
building inspector with confidence.